ICI Finds Investor Support for Default E-Delivery
According to a recent Investment Company Institute ("ICI") survey, most fund investors favor making e-delivery the default method for financial documents.
The ICI found:
- Broad support for e-delivery default: 88% of fund investors support making electronic delivery the default, provided paper remains available at no cost.
- Support extends across age groups: 87% of investors aged 65+ support e-delivery default, with even higher support among younger investors.
- Paper recipients also favor e-delivery: 79% of investors who currently receive only paper documents support a default shift to electronic.
- Key advantages: Investors cite convenience, organization, searchability, eco-friendliness, and reliability.
- Security views: Many regard e-delivery as equally or more secure than paper with modern safeguards.
- Digital readiness: Most investors already receive some documents electronically and transact online regularly.
- Untapped potential: Nearly 40% of paper recipients could benefit from default e-delivery by removing sign-up barriers.
The ICI said the results are timely as policymakers weigh proposals that would require shifting financial disclosures to electronic delivery by default. (See related coverage.)
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