CFPB Reports on Trends in Consumer Mortgage Complaints

In a new Report, the Consumer Financial Protection Bureau ("CFPB") reviewed trends in mortgage complaints during the last two years. The Report addresses the five most common types of mortgage complaints, including: (i) "trouble during payment process," (ii) "struggling to pay mortgage," (iii) "applying for a mortgage or refinancing an existing mortgage," (iv) "closing on a mortgage" and (v) a "problem with a credit report or credit score." Mortgage consumers also complained about (i) the "conventional home mortgage" and (ii) the "home equity loan or line of credit."