The Federal Reserve Board, the FDIC and the OCC issued final guidance for banking organizations on managing the risks associated with third-party relationships.
News & Insights
- CLEAR ALL FILTERS
- Body of Law: Banking Law
The CFPB warned that the increased use of chatbots in the banking sector raises risks such as (i) noncompliance with federal consumer financial protection laws, (ii) diminished customer service and trust, and (iii) potential harm to consumers.
In a report highlighting its activities during 2022, the FDIC Office of the Ombudsman highlighted "[i]nsufficient or delayed communication" with bank management during the FDIC examination process and "[l]imitations in core banking systems" as causes for stakeholder concern.
In an analysis of deposit insurance coverage on funds stored through payment apps, the CFPB Office of Competition and Innovation and Office of Markets highlighted that U.S. consumers store "billions of dollars" on these apps and that "funds stored in a payment app may be at significantly higher risk of loss for a consumer than if it is deposited in an insured bank or credit union account."
A bipartisan group of Senators on the Banking, Housing and Urban Affairs Committee revised a bill to provide that "the Federal Deposit Insurance Corporation and appropriate Federal regulators have the authority to claw back certain compensation paid to executives."