The CFPB charged a credit-reporting agency, two of its subsidiaries and one of its senior executives with repeatedly failing to comply with a previously issued law enforcement order.
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In a new report, the CFPB asserted that credit bureaus Equifax, Experian and TransUnion did not comply with statutory obligations to respond to consumer complaints submitted through the CFPB's complaint process.
The CFPB issued its semi-annual report to Congress. The report highlighted significant financial product and service issues consumers faced between April 1, 2019 and September 30, 2019.